Last update: 04/07/2025

Scope

These general terms and conditions of sale and service provision apply, without restriction or reservation, to all products and services offered by ALADINOO CONSEILS. In the absence of specific provisions stipulated in writing, placing an order with the company implies full and complete acceptance of our general terms and conditions of sale and service.

Article 1 – Purpose

The purpose of these general terms and conditions of sale is to define the rights and obligations of ALADINOO CONSEILS and its customers. Only the specific conditions set out, where applicable, in quotations, order forms or commercial proposals, these general terms and conditions and the provisions of the French Commercial Code govern the terms and conditions of sale of the products and services of ALADINOO CONSEILS. They shall prevail over any contrary clauses and conditions that may appear on orders or other documents issued by the customer.

Article 2 – Contractual documents

After analysing the request, ALADINOO CONSEILS will send a professional training contract, a professional training agreement or a purchase order serving as an agreement, together with the training programme, the provisional schedule and these general terms and conditions of sale. If the customer agrees, they shall return the proposal dated, signed and stamped with the words ‘bon pour accord’ (agreed and accepted).

Article 3 – Pricing and content of the service

The price of the service is firm. It is stipulated net of taxes and expressed in euros, representing the total amount payable + VAT.

The terms and conditions of the offer apply exclusively to the training course(s) specified in the quote and/or order form. Only corrections requested by the customer and included in the order form will be made. Any corrections or additional services not specified in the quote, order form or commercial proposal will be subject to additional invoicing. Refusal to pay all or part of such a service shall entitle ALADINOO CONSEILS to terminate the contract after sending formal notice by registered letter with acknowledgement of receipt and to claim compensation equal to the loss suffered and/or the value of the service.

Article 4 – Terms of payment

Payment of a 30% deposit upon registration

The balance shall be paid at the end of the training course.ALADINOO CONSEILS will send an invoice to the company or organisation. Payment must be made by bank transfer or cheque made payable toALADINOO CONSEILS upon receipt of the invoice.

Any late payment will result in late payment penalties, calculated in accordance with the legal rules in force (Commercial Code, Art. L441-6 para. 3 amended).

A fixed compensation of £40 is payable to the creditor for recovery costs in the event of any late payment (Commercial Code, Art. L442-6). Late payment penalties are payable without the need for a reminder.

In the event of an instalment payment agreement between the parties, failure to pay a single instalment shall automatically and at the sole initiative of ALADINOO CONSEILS result in the forfeiture of the term after formal notice has been sent by registered letter with acknowledgement of receipt.

Article 5 – Delivery time

ALADINOO CONSEILS undertakes to make every effort to provide the training ordered by the customer, but does not undertake any obligation as to the time required, unless otherwise agreed.

Article 6 – Nature of obligations

Obligations of the service provider

6.1.1 In order to perform the services provided for, ALADINOO CONSEILS undertakes to use its best endeavours, in accordance with best practice. This obligation is an obligation of means.

6.1.2 The service provider shall notify the customer of any factors that appear to it to be likely to compromise the proper performance of the service.

Obligations of the customer

6.2.1 The customer undertakes to cooperate with ALADINOO CONSEILS by providing all information necessary for the proper performance of the service and compliance with the deadlines for performance.

Article 7 – Right to publicity

Unless expressly stated otherwise by the client, ALADINOO CONSEILS reserves the right to mention its work for the client as a reference in its commercial prospecting, external communication and advertising activities.

Article 8 – Force majeure

ALADINOO CONSEILS cannot be held liable for any delay due to any fortuitous event or force majeure, such as, in particular, any act by a civil or military authority, de facto or de jure, strikes, fire, flooding, water damage, storms and lightning, accidents, riots, attacks, any event attributable to a third party, or any other circumstance of external origin preventing it, directly or through a third party, from fulfilling its obligations.

Article 9 – Cancellation or partial performance

9.1 Cancellation

Any cancellation or modification must be made no later than 3 weeks before the start date of the training course. In the event of cancellation or withdrawal by the customer after this deadline, the customer shall pay compensation corresponding to 30% of the price of the training course.

The corresponding amount cannot be claimed for reimbursement or coverage by the OPCA.

9.2 Partial performance

In the event of non-performance of all or part of its services for reasons attributable to it, ALADINOO CONSEILS shall only be liable for direct damages, up to a limit of 30% of the price of the service concerned.

In the event of partial performance for reasons attributable to the customer other than cases of force majeure, ALADINOO CONSEILS shall invoice the customer for the amount corresponding to the total duration of the training.

The amount corresponding to the cancellation fee cannot be claimed for reimbursement or coverage by the OPCA. This is specified on the invoice and must not be confused with the sums due for the training.

Article 10 – Limitation of liability

The service provider cannot be held liable for damage resulting from errors in documents or information provided by the customer.

In the event that ALADINOO CONSEILS is held liable in connection with the performance of the service, the client may only claim damages within the limit of the sale price excluding tax of the service, regardless of the nature of the damage. The overall liability of ALADINOO CONSEILS under these terms and conditions is limited to direct material damage caused to the customer resulting from proven faults attributable to ALADINOO CONSEILS. Under no circumstances shall ALADINOO CONSEILS be liable for any intangible damage resulting from or not resulting from material damage, such as, in particular, operating losses, production losses, loss of earnings, loss of profit, loss of contract, loss of image, loss of opportunity, commercial damage, additional production costs, and any indirect damage.

The customer and its insurers, for whom it vouches, declare that they waive any recourse against the structure beyond the limits and exclusions set out above.

Article 11 – Confidentiality

Both during the term of this contract and after its expiry for any reason whatsoever, the parties shall keep strictly confidential and shall refrain from using any confidential information of any kind that they may have become aware of concerning their respective activities and businesses. This obligation shall remain in force until the confidential information has entered the public domain.

The parties undertake to use confidential information solely for the purposes of performing the contract.

Article 12 – Jurisdiction

Any dispute relating to the interpretation and performance of these general terms and conditions of sale shall be subject to French law.